Testimonials

-You run a friendly and intelligent operation that is coming close to perfection. Keep up the good work. Prompt, courteous, and friendly manner. Employees appear to enjoy their jobs-- Winnemucca, NV

-Your casino was the NICEST we have ever been to! I can't wait to return and just enjoy the whole experience. Beautiful decor, friendly and helpful staff, great food, lots of fun gaming.

-This is a beautiful elegant casino and they treat you like royalty. I want to come back! --Oroville, CA guests

-Your Slot employees always great me with a smile and welcome back. They make me feel like I am a part of the Peppermill family and I look forward to seeing them on each return visit.

-The reservation clerk I talked to was friendly, happy, and courteous. She made me feel welcome and added to my looking forward to my visit. It was as if I was booking a stay at a B&B. --Yuba City, CA guests

-Although we are not able to get away as often as we would like, when we go to Reno we always stay at the Peppermill. It has a feeling of homey elegance. Casual and relaxed but very attractive. Courteous, helpful and friendly staff.

-Keep up the good work - the Peppermill always makes us feel so welcome, we recommend the Peppermill to all our friends. The personnel seem to go out of there way to please customers, they are professional and polite.

-The Peppermill has the best employees and the greatest supervisors and managers and all of them make us feel welcome to gamble at any time. They all make us feel like coming back over and over to the Peppermill either to gamble, stay overnight and eat. Compliments to the Peppermill - you got it all right! Nice to stay where the employees care and they show it.

-My husband and I found Peppermill to be the best casino we have visited both in Canada and US. All staff were polite, friendly and helpful. You should be pleased.

-I escape to the Peppermill from the Sacramento area 3 days every month. The Peppermill never fails to provide great enjoyment and escape from the day-to-day routine of life.

-We were making a trip back from Vegas to Seattle and only stayed one night at the Peppermill, but enjoyed that one night more than the three nights in Las Vegas. A great place!!

-I found every staff person that I ecountered - front desk, restaurants, lounges and all the cocktail waitresses in the casino - to be very efficient, courteous and helpful. No matter what we asked for, nothing was too much trouble, everyone was friendly and we were always greeted with a smile.
The restaurant staff and cocktail waitresses especially, I found to be very hard working. At no time did I ever see a waitperson standing idle. I will definitely stay there again and have already recommended your beautiful property to several friends. - Petaluma, CA guest

-The best casino in Reno, by far. The overall experience makes it a destination resort. We have been staying at the Peppermill for the past 16 years, and it gets better everytime we attend. Definitely an exciting and relaxing place to visit. - Weed, CA

-This is the best, most accomodating hotel/casino we have ever visited. You have a wonderful facility, staff, etc. We will stay again and tell all of our friends. - Ashby, MN

This is Ritz-Carlton service. Terrific…I will return and be a loyal and repeat customer because of the unbelievable customer service. - Santa Rose, CA

-All of the employees are wonderful at Peppermill. We have been coming for many years and it is our favorite place to stay, dine and gamble. - Paradise, CA

-Overall, it's a great experience to escape to the Peppermill. Very comfortable & friendly - not like Las Vegas...a good balance of all amenities.

-Don't think that we have ever stayed at a hotel where absolutely everyone was so anxious to please their guests. Please let your staff know how much they were appreciated by us. Thanks again and congratulations for great service! - 3 attendees of the Veterans of Foreign Wars National Convention

-We stayed with you 9/8 - 9/13 and once again you exceeded our expectations. Your service and accommodations are outstanding. This time we ate at the Steak House and it was outstanding. Please note a special thanks to Jax at the front desk and Erik the bartender for their exceptional customer service. See you soon and Thanks again. - Hillsboro, OR

-Great hotel, extra pillows delivered effeciently, over all staff very friendly. But, Jax at the Front Desk is an exceptional employee providing excellent service with care and outstanding friendliness. - Denver, CO

-The Peppermill is the best! We come here regularly and every New Year's for the past 6 years. Great people and staff. - Lincoln, CA guests

-It's the small things that make you guys stand out as THE place to stay and play in Reno/Tahoe. Things such as your dealers introducing all the players to the next dealer do not go unnoticed. Believe it or not, this one small idea is what I probably remember most as what set you guys apart from your competition. Who ever created this policy deserves an award. I have been in dozens and dozens of casinos in the US and a few outside the US and this is the first time I have ever experienced anything like this. - Fort Washington, MD