Responsible Gaming | Peppermill Reno Resort Casino
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Responsible Gambling

Peppermill Resort Spa Casino is fully committed to promoting responsible gaming and the prevention of underage gaming, and we urge those who gamble to do so responsibly. For the vast majority of people, gambling is an enjoyable form of entertainment. However, we recognize that there are some individuals who are unable to gamble sensibly.

Problem gaming is defined as an illness that can strike anyone no matter their background, but it can be treated. If you believe you have a problem with gambling or you know someone who does, you can contact one of the assistance organizations listed below:

  • National Helpline for Problem Gaming, 1-800-522-4700
  • Reno Problem Gambling Center, 775-284-5335
  • Bristlecone Family Resources, 775-954-1400
  • Red Hawk Counseling, 775-284-7275

Self-Limitation

Our customers are encouraged to take part in our self-limitation program, if they feel they have a gambling problem. They may limit their access to issuance of credit and check cashing privileges by contacting our main cashier cage and filling out a self-limitation form. Customers may also request that no direct mail or e-mail be sent to them. To stop receiving direct mail, they can contact our Direct Marketing department.